Overflow
Back to About

Frequently Asked Questions

Everything you need to know about Overflow.

What happens if the experience doesn't greenlight?

Nothing. Your card is authorized when you reserve, but you're only charged if the community reaches the threshold by the deadline. No risk, ever.

How do Theater Experiences work?

Reserve your spot for an upcoming screening. When enough people commit, the screening is greenlit and you're charged. If we don't reach the threshold, your card is never charged. It's community-powered cinema.

What is The Flow?

The Flow is our curated streaming experience—appointment viewing where the community watches together in real time. No algorithms, no endless scrolling. Same film, same moment, one shared experience. Building momentum.

What is The Call?

The Call is how your voice shapes programming. After you check in to an experience, you unlock a 48-hour voting window to help decide what comes to your city next. The more you show up, the more voice you have—your presence earns your influence.

Can my organization partner with Overflow?

Yes. Select your community partner at signup or when you reserve a spot—your participation supports them directly. If your organization wants to host or curate experiences with us, get in touch.

What cities is Overflow in?

We're launching in New York City in early 2026, with more destinations to come. Join us to be first to know when we arrive in your city.

Is Overflow an app?

Overflow works right in your browser—no download required. Save it to your home screen for the full experience.

What is 'greenlighting'?

Greenlighting is when enough people commit to an experience that it becomes confirmed. Think of it as collective intention—when the community shows up together, the screening happens.

Can I get a refund?

If an experience greenlights, all reservations become final. If you can't attend, consider gifting your spot to a friend. If an experience doesn't greenlight, you're never charged in the first place.

Still have questions?

We're here to help. Reach out and we'll get back to you.

Contact Us
FAQ | Overflow